Customer Reviews
FROM THE HEART FLOWERS & GIFTS
Local Mount Pleasant, IA florist
Local Mount Pleasant, IA florist
Date: Feb 08, 2024
Name:
Tonya
State/Province:NV
I needed a custom order & Tena was ALL IN! She filled Dorothy from Oz shoes with red & white flowers for "There's No Place Like Home" bouquet. See it on the store's Facebook page. It is amazing. Tena took the idea & ran with it. Awesome!
Tena's Reply:
Date: Feb 08, 2024, 6:12 pm
Tonya-this project was so much fun!! Thank you for allowing me to use my creativity to design a truly "one of a kind" piece!
Date: Sep 25, 2023
Name:
John J
State/Province:MO
If only all people treated you as special as Tina does. She puts the WOW in customer service!!! Tina as the other Tina said “ You are simple the best then all the rest” Thank You
Tena's Reply:
Date: Sep 26, 2023, 12:44 pm
It was absolutely our pleasure to help you find that one of a kind gift! Thanks so much for trusting us to fill your order.
Date: Sep 09, 2023
Name:
Wendy T
State/Province:IA
Tina A BIG THANK YOU for the memorial plant arrangement you made for me and sent to Murphy's Funeral Home. IT WAS BEAUTIFUL! I love it! i liked the red leaves and my favorite part of it was the cross with the cardinal! WOW! I REALLY APPRECIATE the time you spent on it and all the extra perks that made it stand out & extra special like adding the red rose and big red bow around the wicker basket. THANK YOU! MEANS THE WORLD TO ME!!! It was definitely "MADE FROM THE HEART!"
Date: Jul 03, 2023
Name:
Kathleen L
State/Province:IA
A+
Date: Apr 22, 2023
Name:
Nigel L
State/Province:IA
Amazing customer service and products. Delivered within a short time after placing online order and made the recipient delighted.
Date: Mar 03, 2023
Name:
Karen V
State/Province:IA
Your website is easy to use. I appreciate the email letting me know when the flowers were delivered. I would love a photo of the arrangement in the email. Many times I have ordered on a website for a funeral, I attend the event and see the arrangement and am disappointed. Seeing a photo of the actual arrangement provides satisfaction for the customer that what you order, is what is actually delivered~just a thought.
Date: May 07, 2022
Name:
Steve S
State/Province:AL
This shop has the best service and people working for them. Would highly recommend this store for all your flowers. Provided a beautiful flower arrangement and vase plus delivery for a reasonable price for Mothers day and a card. I will use them again
Tena A Chiles's Reply:
Date: May 07, 2022, 6:14 pm
Thank you so much, Steve! It was our pleasure to provide great customer service and reasonable products and service to you. Making our customers happy is our #1 goal
Date: Apr 18, 2022
Name:
Anna S
State/Province:IA
Tena does such great work and the service is amazing. The first time I stopped in, I needed a laat minute arrangement and she dropped everything she was doing and put one together for me to walk out the door with in about 10 min. My husband and I have ordered several times online, in person and over the phone and every experience has always been exceedingly positive. Her work is fantastic and we will continue to support this wonderful small business any chance we get.
Tena A Chiles's Reply:
Date: Apr 18, 2022, 10:12 am
Thank you so much Anna! I am always happy to help. We strive to make each customer experience outstanding. We certainly appreciate your support our small business!
Date: Mar 12, 2022
Name:
MEGHAN V
State/Province:IA
Would buy more for my mp people if you offered Apple Pay online. Much safer for me to shop online.
Tena A Chiles's Reply:
Date: Mar 14, 2022, 5:56 pm
I'm so sorry that feature is not available through my website provider at this time. I will reach out to them to see when they think it can be added. Thank you for your order and comment.
Date: Feb 07, 2022
Name:
Ann N
State/Province:CA
It was super easy to order on line and my cousin loved the flowers.
Tena Chiles's Reply:
Date: Feb 07, 2022, 4:41 pm
Thank you! It was our pleasure to fill your order!
Date: Jan 03, 2022
Name:
James M
State/Province:NE
Great Job
Tena Chiles's Reply:
Date: Jan 03, 2022, 2:48 pm
THANK YOU, IT WAS OUR PLEASURE TO HELP YOU WITH YOUR ORDER
Date: Oct 27, 2021
Name:
April B
State/Province:MN
They were absolutely beautiful and the best service I have ever had ordering flowers online!
Tena A Chiles's Reply:
Date: Oct 27, 2021, 8:38 am
Thank you April! We're delighted we were able to help you with your order! Thank you so much for choosing to shop local with us. We hope to be able to help you with your future floral needs. Customer service is our number one priority!
Thank you again for your awesome review.
Tena A Chiles, Owner
Date: Oct 13, 2021
Name:
APRIL B
State/Province:MN
THE FASTEST DELIVERY I HAVE EVER HAD ORDERING FLOWERS ONLINE... THANK YOU!
Tena Chiles's Reply:
Date: Oct 13, 2021, 2:37 pm
Thank you for choosing us to fulfil your floral needs, it was our pleasure to serve you in such a timely manner! And thank you for shopping local. Supporting small businesses like us in times like these is very appreciated.
Date: Sep 18, 2021
Name:
Rebekah D
State/Province:IA
The florist went above and beyond for us. She did custom work at the last minute and was professional. Very friendly on the phone and obviously very knowledgeable. The contact information was easy to find and the website easy to circumnavigate.
Tena A Chiles's Reply:
Date: Sep 27, 2021, 8:34 am
It was my pleasure to help you get exactly what you were looking for. Thank you for choosing From the Heart to help you with your floral needs.
